SaaS Buyer Journey Map

Understand how your customers buy from your and where they are dropping off.

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Unpack your growth marketing strategy with this

What's Included:

Unpack your growth marketing strategy with this

Detailed View of the Four Stages of Customer Awareness

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

Content Types Relevant for Each of the Four Stages

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

Content Analysis and Mapping of Existing Content by Stage

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

Content Gap Analysis

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

Competitor Content Mapping

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

Content Recommendations

We identify your customers' behavior at each of the four stages of awareness: Pre-Aware, Aware, Problem-Aware, Solution-Aware.

SaaS Customer Journey in Numbers

30+ Slides

You will receive a very detailed deck with everything you need to know about how your customers buy, what they find on the way and where they might be dropping off.

2 Weeks Delivery

Once your order goes through, we commit to delivering your Customer Journey within 14 days of payment or less.

1-Hour Presentation

Once your order goes through, we commit to delivering your Customer Journey within 14 days of payment or less.

In Their Own Words

Why our customers said they needed Customer Journey Map for their SaaS platform.

"We are struggling with generating ideas for content."

"We have a lot of people coming to our website via blog, but have a hard time converting them to users."

"We don't clearly understand where and how our customers are finding us and, therefore, don't know how to grow those channels."

Once your order goes through, we commit to delivering your Customer Journey within 14 days of payment or less.

Once your order goes through, we commit to delivering your Customer Journey within 14 days of payment or less.

"We are struggling with generating ideas for content."

"We are struggling with generating ideas for content."

"We are struggling with generating ideas for content."

"We are struggling with generating ideas for content."

5 Things You Will Be Able To Do Immediately After Receiving Your Customer Journey Map

1.

Stop the drop-off of prospects at the most vulnerable points of the journey

2.

Clean up and update content that doesn't help move your customer forward

3.

Create new content with a clear understanding of its goal, format and CTA

4.

Write better content briefs to your content team

5.

Improve your marketing assets

Buyer Journey Mapping is For You If

1.

Your content is attracting organic traffic, but not converting into leads or prospects

2.

You're struggling to come up with content ideas

3.

You'd like to understand how your content strategy compares to your competitors'

4.

You're struggling with your brand's messaging

5.

Your marketing efforts are not returning the results, your ROI is not where you'd like to see it

Buyer Journey Mapping in Real Life

ApparelMagic

ApparelMagic is an ERP platform purpose-built for apparel brands. At the time of working together, they were doing many things right: SEO, content creation, some paid advertising - but these efforts existed in silos.

"We knew we needed to tie all these tactics together if we wanted to stand out and continue to capture more of the market." - Nicolll Leighton, Operation & Strategy Manager at ApparelMagic

Buyer Journey was one of the tools we used to help them understand where the customers might be dropping off and where the content gaps are.

Before

1.

Mass Produced Content: the 3rd-party content team was producing blog articles based solely on SEO keyword research.

2.

Case Studies: The agency's website was not ranking well for relevant keywords, making it difficult for potential clients to discover Hi-Grade Agency's services.

3.

Inefficient keyword targeting: Hi-Grade Agency needed assistance in identifying and optimizing the right keywords to improve its search engine rankings.

After

1.

Subject Matter Expertise Content: While keeping some of the SEO-driven content, we started to produce blog articles using some of the internal expertise.

2.

Limited search engine visibility: The agency's website was not ranking well for relevant keywords, making it difficult for potential clients to discover Hi-Grade Agency's services.

3.

Inefficient keyword targeting: Hi-Grade Agency needed assistance in identifying and optimizing the right keywords to improve its search engine rankings.

Frequently Asked Questions

What payments do you accept?

we accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept money orders, company checks, cashier's checks and PayPal. We do not accept e-checks

What payments do you accept?

we accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept money orders, company checks, cashier's checks and PayPal. We do not accept e-checks

What payments do you accept?

we accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept money orders, company checks, cashier's checks and PayPal. We do not accept e-checks

Do you have a free trial?

Do you have a free trial?

Do you have a free trial?

What can I do if I’m stuck on a learning task?

What can I do if I’m stuck on a learning task?

What can I do if I’m stuck on a learning task?

How long does my subscription last?

The duration of your subscription may vary depending on the specific service or product you are referring to. It is best to refer to the T&C or contact the provider directly for accurate information regarding the duration of your subscription.

How long does my subscription last?

The duration of your subscription may vary depending on the specific service or product you are referring to. It is best to refer to the T&C or contact the provider directly for accurate information regarding the duration of your subscription.

How long does my subscription last?

How I download videos for offline viewing?

How I download videos for offline viewing?

How I download videos for offline viewing?

What if I have a question that isn’t answered here?

What if I have a question that isn’t answered here?

What if I have a question that isn’t answered here?